Processing and delivery times vary by product, so please check the individual product listing for specific shipping details. You'll receive a shipping confirmation email with your tracking number as soon as your order leaves our facility.

• Standard Shipping: $8.99

Once your order ships, you'll receive an email with your tracking number within 24 hours of shipment. If you don't see the email, please check your spam folder or email info@halfpastparadise.com.

If your tracking shows delivered but you haven't received it, please:

• Check around your door, mailbox, and with neighbors
• Wait 24 hours. Some carriers mark packages as delivered a day early
• Contact your local post office with your tracking number
• If still unresolved, email info@halfpastparadise.com

Return Window: Return requests must be initiated within 7 days of receiving your order and shipped back to us within 7 days of submitting the return request to qualify for a full refund. Items must be new and unworn, with all original tags attached, and returned in the original clear garment bag with the original SKU sticker intact.

Refund Processing: Please allow 5–7 business days from the date we receive your returned package to process your refund. Return shipping is the customer's responsibility, unless the item arrived damaged or there was a shipping error. Shipping and handling costs are non-refundable unless the item arrived damaged or there was a shipping error. Returns that do not meet our requirements may be subject to a 20% restocking fee, or the return may be declined.

Exchanges: We do not offer exchanges at this time. If you need a different size or style, please initiate a return and place a new order.

Damaged Items: If your item arrives damaged or has a defect or quality issue, email us within 7 days of delivery with your order number, clear photos showing the issue, and an unedited unboxing video. Photo and video proof are required for all returns involving damage, defects, or quality issues. We'll review your claim and arrange a refund if approved. Claims submitted without the required photo and video proof cannot be processed.

Reach out via our Contact page or email info@halfpastparadise.com. We respond within 1 business day.